Purchase Protection Program
Buy confidently with our Purchase Protection program. We are committed to ensuring that your purchases are safe, secure, and protected.
Eligibility
Our Purchase Protection program covers eligible purchases made on our website. You can check your eligibility below:
- Your item arrived damaged.
- Your item didn't arrive or was lost in the mail.
- It's highly unlikely, if your order doesn't match the item description or photos.
We’re ready to help if something goes wrong. Here’s how it works:
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Reach out to support:
If there’s an issue with your order, start by sending a message to our support team through the Support page.
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We’ll help you reach a resolution:
If your purchase is eligible for Purchase Protection, we’ll step in to help resolve the situation. If necessary, you’ll receive a refund for your purchase. Once the case is closed, you’ll receive an email confirmation.
